We want you to be completely satisfied with your HiVis Shirts purchase. If you are not happy with your order for any reason, you may return eligible items within 30 days of delivery, subject to the terms and conditions below.

  • Items must be returned within 30 days of delivery.
  • Returned items must be unworn, unwashed, undamaged, and in their original packaging with all tags attached.
  • Items that have been printed on, altered, or show signs of wear or washing are not eligible for return.
  • Final sales or customized items are not eligible for return.
  • At this time, we do not offer direct exchanges. If you need a different size or style, please return your item for a refund and place a new order.

How to Return an Item

  1. Contact Us: Email us at [email protected] or use our contact form to request a return authorization. Please include your name, order number, and reason for return.
  2. Return Authorization: We will respond within 2 business days with a Return Authorization Number (RA#) and return instructions.
  3. Shipping Your Return:
    1. Pack your item securely to prevent damage in transit.
    2. Include the RA# and a completed return form in your package.
    3. Ship the return using a trackable service. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Additional Terms

  • We are not responsible for returns lost or damaged in transit; please use a trackable, insured shipping method.
  • Returns that do not meet these conditions may be refused or returned to the sender at their expense.
  • If your item is defective or you received the wrong product, please contact us with photos and details so we can resolve the issue promptly.
We are committed to providing you with high-quality hi-vis gear and a hassle-free shopping experience!
This policy aligns with industry best practices for apparel returns and ensures clarity and fairness for both customers and the company